Privacy Policy

1. Booking Policy

• Reservations: All bookings must be made online through our website or directly via our reservation team.
• Deposit: A non-refundable deposit of 30% of the total booking amount is required to confirm your reservation. The remaining balance is due upon check-in.
• Cancellation: Cancellations made 14 days prior to the arrival date will incur a cancellation fee of the deposit amount. Cancellations made within 14 days will result in the forfeiture of the total booking amount.

2. Check-in/Check-out Policy

• Check-in Time: Check-in is available from 3:00 PM.
• Check-out Time: Check-out is by 11:00 AM.
• Early Check-in/Late Check-out: Requests for early check-in or late check-out are subject to availability and may incur additional charges.

3. Payment Policy

• Accepted Forms of Payment: We accept major credit cards, debit cards, and PayPal. All payments must be completed prior to check-in.
• Currency: Prices and payments are processed in [Insert Currency].

4. Guest Policy

• Occupancy: The maximum number of guests allowed in each apartment is specified in your booking confirmation. Exceeding this limit may result in additional charges or cancellation of the reservation.
• Visitors: Visitors are permitted in the common areas; however, overnight guests must be registered with the front desk.

5. Housekeeping Policy

• Service Schedule: Daily housekeeping is provided unless otherwise specified. For longer stays, a full cleaning will be scheduled weekly.
• Special Requests: Specific cleaning or service requests can be accommodated by contacting the front desk.

6. Payments and Charges Policy

• Incidental Charges: A credit card hold for incidentals may be placed at check-in. Unused funds will be released upon check-out.
• Damages: Guests are responsible for any damages incurred during their stay. Charges will be applied to the credit card on file.

7. Safety and Security Policy

• Access Control: Access to apartments is secure, with systems in place to ensure guest safety. Guests are encouraged to lock doors and use the provided safes for valuables.
• Emergency Contacts: In case of an emergency, please contact the front desk or local authorities as needed.

8. Modifications to Policy

• Policy Changes: We reserve the right to change our policies without prior notice. Please review this policy regularly on our website.